PatchGoblin

DragonSword : Awakening – [Known Issue] Unable to Start the Game Due to a Save File Corruption Message

Published
(22 days ago)
Type
News
Build
25953718 → 25959946
Source
store.steampowered.com
[Known Issue] Unable to Start the Game Due to a Save File Corruption Message

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Summary

Hello, this is the DragonSword : Awakening team.

We would like to inform you of the following issue identified after Update 1.1.0, along with a temporary workaround.

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■ Known Issue

  • For some players, the following message appears when starting the game, and the game cannot be started

> The save file is corrupted, so a backup file is being loaded.
> Some content may differ from your previous gameplay.

■ Workaround

1. Switch Steam to Offline Mode (Steam Cloud sync OFF)
2. In your Steam Library, right-click DragonSword : Awakening > [Properties] > [Installed Files] > [Browse]
3. Go to the path below, then right-click the [9-digit number folder] and compress it into a zip file (backup)

```
DS\\Saved\\savegames\\[9-digit number folder]
```
1. Open the [9-digit number folder] and delete all files ending in .bak
2. Launch the game
3. After exiting the game normally, switch Steam back to Online (Steam Cloud sync ON)

※ Please make sure to create the backup in step 3 (zip compression) before deleting any files.

■ Fix Schedule

  • We are currently working on a fix and will announce the schedule separately once it is confirmed.

──────────

We apologize for the inconvenience.
Thank you for your understanding.

— The DragonSword : Awakening Team

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